WE CURRENTLY DELIVER RENFOIL ORDERS WITHIN THE UNITED KINGDOM ONLY.

DELIVERY TIMES
OUR ESTIMATED STANDARD DELIVERY TIME IS 2–3 WORKING DAYS FOLLOWING DISPATCH.
PLEASE NOTE THAT DELIVERY TIMES ARE ESTIMATES AND MAY OCCASIONALLY BE AFFECTED BY
CIRCUMSTANCES OUTSIDE OUR REASONABLE CONTROL, INCLUDING DELAYS EXPERIENCED BY
DELIVERY PROVIDERS. WORKING DAYS DO NOT NORMALLY INCLUDE WEEKENDS OR UK BANK HOLIDAYS.

DELIVERY CHARGES
DELIVERY OPTIONS AND CHARGES WILL BE CLEARLY DISPLAYED AT CHECKOUT BEFORE YOU
COMPLETE YOUR PURCHASE. WE MAY USE DIFFERENT DELIVERY PARTNERS DEPENDING ON THE SIZE, DESTINATION AND REQUIREMENTS OF YOUR ORDER.

DISPATCH
ONCE YOUR ORDER HAS BEEN PREPARED AND DISPATCHED, YOU WILL RECEIVE A DISPATCH
CONFIRMATION WHERE APPLICABLE. PLEASE ENSURE THAT THE DELIVERY INFORMATION YOU PROVIDE WHEN ORDERING IS COMPLETE AND ACCURATE.

IF YOU REALISE YOU HAVE ENTERED AN INCORRECT DELIVERY ADDRESS, PLEASE CONTACT US AT RENFOIL@HOTMAIL.COM AS SOON AS POSSIBLE. WE CANNOT GUARANTEE THAT AN ADDRESS CAN BE CHANGED ONCE AN ORDER HAS BEEN PROCESSED OR DISPATCHED.

DELIVERY DELAYS
ALTHOUGH WE AIM TO GET YOUR RENFOIL ORDER TO YOU AS QUICKLY AS POSSIBLE,
OCCASIONAL DELAYS CAN HAPPEN. IF YOUR ORDER HAS NOT ARRIVED WITHIN THE EXPECTED TIMEFRAME, PLEASE CONTACT US AT RENFOIL@HOTMAIL.COM WITH YOUR ORDER NUMBER AND WE WILL LOOK INTO IT FOR YOU.

MISSING OR DAMAGED DELIVERIES
IF YOUR PARCEL ARRIVES VISIBLY DAMAGED, OR YOU BELIEVE AN ITEM IS MISSING FROM
YOUR ORDER, PLEASE CONTACT US AS SOON AS REASONABLY POSSIBLE.
WHERE POSSIBLE, PLEASE INCLUDE PHOTOGRAPHS OF THE PARCEL, PACKAGING AND PRODUCT
SO THAT WE CAN INVESTIGATE THE ISSUE WITH THE DELIVERY PROVIDER.

UK DELIVERY ONLY
AT PRESENT, RENFOIL SHIPS WITHIN THE UNITED KINGDOM ONLY. WE HOPE TO OFFER ADDITIONAL DELIVERY DESTINATIONS IN THE FUTURE. FOR ANY DELIVERY ENQUIRIES, PLEASE CONTACT RENFOIL@HOTMAIL.COM.